Services are delivered based on the values and philosophies of the Uniting Church in Australia and guided by the policies and procedures of Blair Athol Accommodation and Support Programme.

We are committed to :

• Respecting and affirming the worth of each person and providing quality services for people who are in need of those services
• The principles of social justice and therefore to providing fair, equitable and safe access to services regardless of a persons ethnicity, gender, culture, language, religion, disability, lawful sexual activity or geographic location (within the boundaries of the specific project)
• Working collaborating with government and non-government agencies and community service providers to achieve quality client services
• Fostering a strength based approach to service delivery
• Openness and transparency across all areas of our work including dealings with staff, clients, community service agencies and the community
• Influencing social policy development in responding to homelessness and related issues.

Homelessness

There are a range of homeless services on the Gold Coast that provide crisis and medium term accommodation and support services to families, single women and men. A full list of homelessness accommodation and support services for Gold Coast City is available.

• Download the Homeless Support Services Weekday Guide (PDF 64kb)

Homeless and need help?

Homeless Persons Information Queensland

Freecall: 1800 47 47 53 (1800 HPIQLD) or

TTY: 1800 010 222

for confidential advice (24 hours).

Housing

Public and Community Housing

The Queensland Government Department of Housing provides housing assistance to people on low to moderate incomes.

To apply for housing assistance or to find out more information, visit the Department of Housing's renting site.

Private rental accommodation

The Department of Housing also provides bond loans for those who cannot afford to pay a full rental bond to move into private rental accommodation. If you would like further information about bond loans visit the Department of Housing website.

The Queensland Residential Tenancies Authority provides a comprehensive range of information for both tenants and lessors about renting in Queensland including beginning and ending tenancies and resolving disputes. It provides information for general tenancies, moveable dwellings, student accommodation and residential services.

For further information visit www.rta.qld.gov.au.

If you require information and assistance about tenancy matters, the Tenancy Advice and Advocacy Service Queensland (TAASQ) may be able to provide assistance.

This service can assist tenants to understand their rights and responsibilities as a tenant in negotiation with lessors and real estate agents. They can also provide information and referral to people in housing need.

There are two TAASQ services on the Gold Coast. They are:

Gold Coast North
Monday, Tuesday, Thursday, Friday 9am to 12pm and 2pm to 4pm
Phone (07) 5591 1102 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Gold Coast South
Monday, Tuesday, Thursday, Friday 9am to 12pm and 2pm to 4pm
Phone (07) 5598 3230 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Further information about TAASQ services can be found on the Queensland Government Department of Housing website.

Domestic violence

DV Connect

This is a statewide 24 hour telephone service which organises referrals to womens' refuges. There are three refuges on the Gold Coast. For further information phone 1800 811 811.

Domestic Violence Prevention Centre Inc Gold Coast

This organisation offers support, information and referrals to women and children who are in crisis as a direct result of domestic violence. They also provide information and referrals to men who are victims or perpetrators of violence, people affected by other forms of violence, as well as friends and relatives.

For further information phone (07) 5591 4222 or (07) 5532 9000, or visit www.domesticviolence.com.au.

Service Hours are Monday to Friday 9am to 5pm. Other services and telephone numbers can be found in the Community Resources Directory.

Crime

Crimestoppers

If you have information that can help police stop, solve or prevent crime phone 1800 333 000 or visit www.crimestoppers.com.au.

Victims of Crime

Relationships Australia Victims Counselling and Support Service provides free counselling and support to people affected by crime directly or indirectly. They assist with understanding the court process but do not provide court support.

For further information phone 1300 139 703 or visit www.relationships.com.au.

Gold Coast Centre Against Sexual Violence

Counselling for women who have been raped or sexually assaulted. To contact the centre, phone (07) 5591 1164.

Police

In case of an emergency or to report a crime in progress telephone 000 for Police. For all non-life threatening matters, please phone or visit your local police station (telephone numbers can be found in the White Pages or through directory assistance dial 1223 or by using the Police Station Locator on the Queensland Police Service website     www.police.qld.gov.au).

Neighbourhood Watch

Contact the Gold Coast Police District Crime Prevention Unit on (07) 5570 7939 or Beenleigh Police Division - Beenleigh to Coomera on (07) 3807 7770 for details of your local neighbourhood watch.